I’ve seen lots of Sharepoint software having an installation manual of at least 20 pages (sometimes 60). Most of the operations they describe could be fully automated. And these software were made by freaking big companies. They should be ashamed of themselves. Maybe they just forgot that computer science is all about saving some time (and not only making money). One good example is MOSS Faceted search 2.5 (I haven’t tested the 3.